Conference Board Job Satisfaction Survey Finds Older Workers as Dissatisfied as Others

The Conference Board's report on job satisfaction suggests that Americans of all ages and income brackets continue to grow increasingly unhappy at work. However, the Board noted that the extreme dissatisfaction of younger workers could bode ill for multi-generational workforces:

"These numbers do not bode well given the multi-generational dynamics of the labor force," says Linda Barrington, managing director, Human Capital, The Conference Board. "The newest federal statistics show that baby boomers will compose a quarter of the U.S. workforce in eight years, and since 1987 we’ve watched them increasingly losing faith in the workplace." Twenty years ago, some 60 percent of that generation was satisfied with their jobs. Today, that figure is roughly 46 percent. Barrington adds: "The growing dissatisfaction across and between generations is important to address because it can directly impact the quality of multi-generational knowledge transfer-which is increasingly critical to effective workplace functioning."

Interestingly, even if older workers might seem more satisfied, that may be masking some other issues. As one response wrote:

Older workers who are in the age group typically most satisfied with their jobs, aren’t. They stay because the value of their investments and 401(k)s have fallen so far they can’t afford to retire; they have fewer options due to age, and are less likely to relocate for work.

Source: Conference Board News Release (January 5, 2010)

Other Reactions: John Zappe ere.net Blog Poat (January 19, 2010)

Survey: Older Workers More Satisfied with Their Jobs

A survey released by the University of Chicago study shows that job satisfaction increases with age, with workers over 65 among the most satisfied. According to the report--“Job Satisfaction in America: Trends and Socio-Demographic Correlates”--by Tom W. Smith, Director of the General Social Survey at the National Opinion Center at the University of Chicago, 86% of the people interviewed between 1972 and 2006 said they were satisfied at their jobs, with 48% saying they were very satisfied--for older workers, 71% said they were very satisfied.

Smith said that “job satisfaction is especially high among those 65 and over because most people working at that age are not those forced to still work due to financial reasons, but those who choose to do so because they like their jobs.”

Source: University of Chicago News Release (August 27, 2007)

Survey: Tenure Rather than Age Major Factor in Workplace Enthusiasm

According to a survey conducted by Sirota Survey Intelligence, the differences one finds at work between older and younger people are largely a result of tenure--not age, thus, debunking, according to Sirota, the myth that there are major differences between generations in what people want from their jobs.

Sirota examined the overall satisfaction expressed by 64,304 workers in employee attitude surveys the firm conducted for their employers. Both younger (aged 25-34) and older (55 and older) employees showed a sharp decline in their satisfaction from their first year of employment--from 69% in both cases to 54% and 53%, respectively, among those with 2 to 5 years’ experience.

Source: Sirota Survey Intelligence News Release (January 22, 2007)

Post-Retirement Workers Present Businesses with New Attitudes

"Bonus workers"--Abigail Trafford's term for people who have officially retired and are back in the workforce--represent "a burgeoning generation of older workers who demand autonomy, flexibility and satisfaction on the job." Thus, they can be a real challenge to a power hierarchy of organizations where workers are supposed to submit to the will of management, instead of the other way around.

But are the mid-level managers in these companies ready to deal with the mind-set of the Bonus Worker? When job candidates are plentiful, it's easy to imagine a boss throwing up her hands and saying, "Who needs an uppity codger who wants special treatment?"

To make it worthwhile for companies, older workers have to bring something extra to the job in exchange for flexibility. And many do, because of a lifetime of experience.

Source: "For Older Workers, Bonuses Cut Both Ways" Washington Post (March 8, 2005)